🔒 Privacy Policy
LAST UPDATED: 12/01/2025
Your privacy is important to us. This policy explains what personal data we collect and how we use it.
1. What Data Do We Collect?
We collect the information you provide directly to us when filling out a contact or booking form:
Contact Information: Name, email address, phone number.
Booking Information: Nationality, date of birth, passport number (required by Peruvian law to purchase entrance tickets to tourist sites and hotel reservations).
Health Information (Optional): For adventure tours, we may request information regarding allergies, dietary restrictions, or relevant medical conditions to ensure your safety.
2. How Do We Use Your Data?
We use your information exclusively for the following purposes:
- Processing your bookings: Purchasing train tickets, Machu Picchu / Inca Trail entrance tickets, and booking hotels.
- Communicating with you: Responding to your inquiries and sending booking confirmations.
- Operating the Tour: Informing our guides and operations staff about your needs (e.g., food allergies).
- Marketing (with your consent): Occasionally sending newsletters or promotional offers. You may opt out at any time.
3. Who Do We Share Your Data With?
We will never sell your personal data.
We only share the necessary information with third-party providers to make your trip possible, such as:
- Hotels and airlines.
- Train operators (PeruRail, Inca Rail).
- Ministry of Culture of Peru (for ticket purchases).
- Our guides and porters (only relevant information for safety purposes, such as allergies).
4. Cookies
Our website uses cookies to improve user experience and analyze traffic. These cookies do not collect personally identifiable information.
5. Your Rights
You have the right to access, correct, or delete your personal data from our database. To do so, please contact us at info@sisaperutours.com.